Terms of service

Website Terms of Service


Last updated: March 2026

Who we are and how to contact us

https://mudmixer.co.uk (the “site”) is a website operated by Titan Distribution (UK) Ltd, a licensed producer and distributor of MudMixer® products. References in these Terms of Service to “we”, “us” and “our” refer to Titan Distribution (UK) Limited. We are a limited company registered in England and Wales under company number 02352328 and have our registered office at Bridge Road, Cookley, Kidderminster, Worcestershire, England, DY10 3SD, United Kingdom. Our main trading address is Suite 7 Mere one, Mere Grange, Leaside, St. Helens, Merseyside, WA9 5GG, United Kingdom. Our VAT number is GB519713437.

To contact us, please email orders@mudmixer.co.uk.


By using our site you accept these Terms of Service


Titan Distribution (UK) Limited offers this site, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

Please read these Terms of Service carefully before accessing or using our website. By visiting and using our site, you agree to be bound by the following terms and conditions (“Terms of Service”), and you agree to comply with them. If you do not agree to these Terms of Service, you must not use our site. We recommend that you print a copy of these Terms of Service for future reference. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features or tools which are added to the current site shall also be subject to the Terms of Service.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the site following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Other terms that may apply to you

These Terms of Service refer to the following additional terms, which also apply to your use of our site:

• Our Privacy and Cookie Policy, which explains how we collect, use and store your personal data, and which sets out information about the cookies on our site.

• Our Terms and Conditions of Sale which apply if you purchase products from our site.

We may make changes to our site or suspend or withdraw it

Our site is made available free of charge.

We may update and change our site from time to time.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice on the site itself of any suspension or withdrawal, but we may not always be able to give notice.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms of Service and other applicable terms and conditions which apply to the use of this site, and that they comply with them.

Our site is only for over-18s in the UK

By agreeing to these Terms of Service, you represent that you are at least 18 years of age.

Our site, its content and any services and products provided in relation to the same are only targeted to, and intended for use by, users located in the United Kingdom. By continuing to access, view or make use of our site, you hereby warrant and represent to us that you are located in the United Kingdom. If you are not located in the United Kingdom, you must immediately discontinue use of our site.

You must keep your account details safe

If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Service.

If you know or suspect that anyone other than you knows your username and password, you must promptly notify us at orders@mudmixer.co.uk.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our site in breach of these Terms of Service, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these Terms of Service).


Acceptable Use Standards


The following acceptable use standards apply to your use of the site and any material you upload or share to our site or generate on our site. They also apply to any contact you make with other users on our site, links to our site, and any other ways you use our site.

You must comply with these standards in spirit as well as to the letter.

We reserve the right to terminate your use of the site or any related website for breaching these Acceptable Use Standards.

Acceptable use standards – general

You must not use our site:

  • in any way that breaches any local, national or international law or regulation;
  • in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
  • to solicit others to perform or participate in any unlawful acts;
  • to infringe upon or violate the intellectual property rights in our site and in the material published on it, or any intellectual property rights of others;
  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate any person based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • to submit false or misleading information;
  • to collect or track the personal data of others;
  • to spam, phish, pharm, pretext, spider, crawl, or scrape;
  • for any obscene or immoral purpose; or
  • to interfere with or circumvent the security features of the site or any related website, other websites, or the Internet.

Acceptable use standards – no viruses

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our site or any part of it. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site or any other equipment or network connected with our site. You must not interfere with, damage or disrupt any software used in the provision of our site or any equipment or network or software owned or used by any third party on which this site relies in any way. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Acceptable use standards - No text or data mining, or web scraping

You must not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):

  • Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, content, information or services accessed via the same.
  • Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).

You must not use, and we do not consent to the use of, our site, or any data published by, or contained in, or accessible via, our site or any services provided via, or in relation to, our site for the purposes of developing, training, fine-tuning or validating any AI system or model. This restriction will not apply to the extent that we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.


Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the Acceptable Use Standards of these Terms of Service.

The MUDMIXER trade mark is registered

MUDMIXER is a trade mark of MudMixer LLC. Titan Distribution (UK) Limited is a licensed producer and distributor of MudMixer® products.

You are not permitted to use the MUDMIXER trade mark.

Uploading content to our site – your obligations, the rights you grant to your content, and our rights

Your obligations

Whenever you make use of a feature that allows you to create content directly on our site or upload or post content to our site, you must comply with our Acceptable Use Standards.

You warrant that any such contribution complies with those standards, and you are liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We will consider any content you upload to our site to be non-confidential and not protected by any trade mark, patent or copyright ("non-proprietary"), that is, in the public domain. You own your content, but you are required to grant us and MudMixer LLC a limited licence to use, store and copy that content and to distribute and make it available to others (see below for the details of the licences you grant to us).

The rights (licences) you grant to your content

When you create content directly on our site or upload or post content to our site, you grant the following rights to use that content:

  • A worldwide, non-exclusive, perpetual, royalty-free, transferable licence for Titan Distribution (UK) Limited to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the site and across different media including to promote our site or the MudMixer products; and
  • A worldwide, non-exclusive, perpetual, royalty-free, transferable licence for MudMixer LLC to use the content for their purposes.

Our rights in relation to your content

We also have the right to disclose your identity to anyone who is claiming that any content posted or uploaded by you to our site violates their intellectual property rights or their right to privacy.

We have the right to remove any content created on or uploaded or posted to our site if, in our sole opinion, your content does not comply with the Acceptable Use Standards set out here.

If you wish to contact us in relation to content you have uploaded to our site and that we have taken down, please contact.

User-generated content is not approved by us

Our site may include information and materials uploaded by other users. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

We are not responsible for viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions of Supply here.

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user:

  • We only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

How we may use your personal information

We will only use your personal information as set out in our https://mudmixer.co.uk/policies/privacy-policy.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these Terms of Service to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Which country's laws apply to a dispute

If you are a consumer, please note that these Terms of Service, their subject matter and their formation, are governed by English law. We both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms of Service, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


Titan Distribution (UK) Limited

Last updated: March 2026